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Tax Support Associate

CheckPayroll API company
RemoteMid
Stripe
Bedrock
Thrive Capital logo
Thrive Capital
Index Ventures logo
Index Ventures
Operations & Strategy

About the role

TL;DR

Owns end-to-end tax workflows and agency communication for payroll partners.

  • Check is redefining how people get paid by building embedded payroll infrastructure.
  • As a Tax Support Associate, you will own a portfolio of tax agencies, manage end-to-end tax workflows, and ensure seamless tax filing and resolution for partners.
  • Key Responsibilities Own tax notice issues end-to-end across federal, state, or local agencies.
  • Communicate directly with partners about their notices or tax accounts, translating complex agency interactions into clear updates.
  • Act as the direct point of contact with agencies via portal, email, or phone.
  • Identify systemic issues across notices and escalate them to the appropriate teams.
  • Requirements 2-4 years of experience in payroll tax, tax operations, compliance, or notice resolution.
  • Comfort communicating with tax agencies via phone and in writing to partners.
  • Experience with federal (IRS/SSA), state, and local agencies, with the ability to research unfamiliar ones.
  • Organized and methodical approach to managing a portfolio of open issues.
  • Curiosity for edge cases and unfamiliar notice types.
View original posting →

Required skills

TaxExcel

Nice-to-have skills

PayrollCompliance ManagementRisk Management

Domain expertise

fintech

Benefits & perks

Remote work, Team offsites, Company retreat

Tech stack

PythonJavaScriptTypeScriptNode.jsReactAWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxJiraConfluenceExcelWorkdayGreenhouseLever

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