Retail Associate
The Black TuxOnline Apparel company
White Plains, United StatesMid
First Round Capital
Menlo Ventures
Lerer Hippeau
Stripes Group
TZP Group
Founder Collective
Sales & Account Management
About the role
TL;DR
Retail Associate to guide customers through fittings and styling for events.
- •The Black Tux is seeking a Retail Associate to guide customers through personalized fitting appointments, assist with styling, and bring event visions to life.
- •This role is crucial for ensuring a smooth and enjoyable customer experience from concept to checkout.
- •Key Responsibilities Guide customers through personalized fitting appointments.
- •Assist customers with styling and event vision.
- •Utilize the company platform to coordinate group looks.
- •Ensure a seamless and enjoyable customer experience.
- •Collaborate with team members and embrace continuous learning.
- •Requirements Deeply customer-focused with a passion for styling and event coordination.
- •Confident and consultative communicator.
- •Curious about customer needs and able to uncover selling opportunities.
- •Sales-driven stylist comfortable with initiating conversations and recommending add-ons.
- •Tech-savvy and comfortable navigating digital platforms.
- •Goal-oriented and motivated to meet sales targets.
- •Adaptable and solutions-driven.
- •Weekend availability required.
Required skills
Customer Service
Nice-to-have skills
Sales
Domain expertise
retail
Benefits & perks
Competitive medical, dental, vision, and disability plans, Option to participate in a 401(k) plan through Betterment, One Medical and Wellhub (Gympass) membership, Generous paid time off, Paid company-recognized holidays, No Black Friday adjusted hours, Employee engagement & cultural events, Discounts on garment rental and purchases for you, your partner, and friends & family, Annual compensation process
