Scheduling Representative
LoadsmartDigital Freight company
PhilippinesMid
BlackRock
SoftBank Latin America Fund
TFI International
Maersk Growth
CSX Corporation
Janus Henderson Investors
Operations & Strategy
About the role
TL;DR
Coordinates customer shipments by quoting, booking, and scheduling appointments within a tech-driven logistics environment.
- •Loadsmart is seeking an agile, data-oriented Scheduling Representative to coordinate customer shipments.
- •You will be responsible for quoting, booking, and scheduling to ensure an optimal customer service experience within a tech-driven logistics environment.
- •Key Responsibilities Schedule appointments via email, phone, or customer TMS based on specific requirements.
- •Collaborate with Customer and Carrier Sales teams to optimize loads and sourcing.
- •Assist with challenging requests and escalate issues to ensure smooth delivery processes.
- •Maintain high levels of customer service in a fast-paced global company.
- •Requirements 1-2 years of experience in a coordinating, scheduling, or administrative role.
- •Fluent in English with strong verbal and written communication skills.
- •Proven experience with high-volume scheduling and familiarity with USA geography.
- •Prior experience within the Logistics industry is required.
Required skills
LogisticsSchedulingCustomer ServiceEnglishTMS
Domain expertise
logistics
Benefits & perks
Remote work
Tech stack
TMS