Solutions Engineer
TrustpilotOnline Review company
Denver, United States$65,000 - $77,000Mid
Northzone
Index Ventures
SEED Capital Denmark
Draper Esprit
Vitruvian Partners
Sunley House Capital
Sales & Account Management
About the role
TL;DR
Technical specialist supporting sales teams by demonstrating Trustpilot's platform value to customers.
- •As a Solutions Engineer, you are the technical specialist supporting the New Business and Account Management teams.
- •Your goal is to help customers understand the practical value of Trustpilot’s platform.
- •Key Responsibilities Support Account Executives in uncovering customer needs and existing system environments.
- •Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI.
- •Configure and present standard solutions that address specific customer pain points and business goals.
- •Manage pilot programs to validate functional requirements and technical impact before signing.
- •Act as a trusted advisor throughout the sales cycle
- •answering technical questions and resolving blockers.
- •Requirements Proven experience in a technical customer-facing role, such as Sales Engineering, Technical Support, or Implementation.
- •Proficiency in web technologies, including APIs, JavaScript, and standard SaaS integration methods.
- •Strong ability to explain technical features in a way that non-technical stakeholders can easily understand.
- •Ability to manage technical tasks across several active sales opportunities at once.
- •Comfortable working in a fast-paced environment alongside Sales and Customer Success colleagues.
Required skills
JavaScript
Benefits & perks
Competitive commission structure, Flexible working options, 20 vacation days, 2 personal days, 10 paid holidays, Two paid volunteering days, Learning and development opportunities, Full health insurance, 401k matching, 24/7 Employee Assistance Plan, Access to Headspace, Paid parental leave, Company-wide celebrations and events, ERG activities, Team socials, Onsite gym, Gaming room, Stocked fridge with snacks and drinks, Massages in the office, Happy hours, Rockies Open Day celebrations
Tech stack
JavaScript