Restaurant Account Manager
SharebiteCorporate Meal company
RemoteMid
Prosus
Fiserv
Contour Venture Partners
Reign Ventures
Lafayette Square
Liberty City Ventures
Sales & Account Management
About the role
TL;DR
Own a portfolio of restaurant partners and manage their performance on the platform.
- •As a Restaurant Account Manager, you'll own a portfolio of restaurant partners and be accountable for their ongoing performance on the platform.
- •Key Responsibilities Be the go-to owner for your restaurant portfolio, proactively identifying risks, performance gaps, and opportunities for growth.
- •Drive operational improvement with restaurant partners, owning outcomes related to reliability, responsiveness, and overall performance on the platform.
- •Partner closely with Restaurant Sales, Logistics, and Customer Success to share feedback, resolve live issues, and continuously optimize operations and strategy.
- •Requirements Relevant Experience: 1-3+ years in an operations-heavy account management, client services, restaurant operations, or food / delivery / hospitality-facing role where you owned ongoing performance
- •not just relationships.
- •Operational Ownership: Demonstrated experience managing live issues, prioritizing under pressure, and driving problems to resolution across multiple stakeholders.
- •Restaurant & Partner Fluency: Comfortable working directly with restaurant owners, operators, and managers, with an understanding of how day-to-day restaurant operations, staffing, and constraints impact performance.
Required skills
Customer Service
Domain expertise
food