Enterprise Sales Engineer, Retail
SierraConversational AI company
San Francisco, United StatesSenior
GV
Tiger Global
Benchmark
Sequoia Capital
Greenoaks Capital
Sales & Account Management
About the role
TL;DR
Enterprise Sales Engineer for AI customer experience platform in retail.
- •Sierra is seeking an Enterprise Sales Engineer to join their Retail team.
- •This role will be the technical expert in the pre-sales process, scoping use cases, demonstrating the platform, and leading technical discussions with enterprise retail clients.
- •Key Responsibilities Own the end-to-end technical pre-sales process.
- •Articulate business value and design/demo Sierra's platform.
- •Lead technical and architecture reviews with potential customers.
- •Work with Sales, Product, and Agent Engineering teams.
- •Understand and anticipate customer needs to drive AI solution adoption.
- •Requirements 5-7+ years in Sales Engineering, Solutions Engineering, or customer-facing technical sales.
- •Experience in demo building, presenting, and GTM functions.
- •Proven ability to build relationships with executives and technical leaders.
- •Experience leading sales processes with Enterprise customers.
- •Ability to connect business problems to Sierra's solutions for technical and non-technical audiences.
- •Proficiency in leveraging AI tools in technical sales motions.
Required skills
Enterprise SalesOpenAI APILangChainPythonJavaScriptPresentation Skills
Nice-to-have skills
Computer VisionNLPLLMs
Domain expertise
retailai
Benefits & perks
Flexible (unlimited) paid time off, Medical, dental, and vision benefits, Life insurance and disability benefits, Retirement plan, Parental leave, Fertility and family building benefits, Lunch, snacks and coffee, Discretionary benefit stipend
Tech stack
PythonJavaScriptOpenAI APILangChain