Manage website content and execute CRM campaigns to drive customer engagement and growth.
•We're looking for a CRM & Content Executive to help deliver a best-in-class customer experience across our international websites, apps and CRM channels, with a particular focus on supporting growth and customer engagement in Ireland.
•This role combines website and app content management with CRM campaign execution.
•Key Responsibilities Manage day-to-day content across Moonpig's international websites and apps.
•Build, test and deploy CRM campaigns across multiple channels including email, push notifications, and newsletters.
•Monitor campaign and onsite performance, identifying opportunities to improve customer experience.
•Support customer segmentation and audience selection for targeted communications.
•Partner closely with Design, Product, Commercial and Analytics teams to optimise customer experiences.
•Requirements Experience in e-commerce, CRM, digital marketing, content management or a similar role.
•Excellent written communication skills with exceptional attention to detail.
•Hands-on experience using an Email Service Provider (ESP) or CRM platform.
•Strong organisational skills with the ability to manage multiple priorities effectively.
•Comfortable using data, reporting and performance insights to support decision-making.