Hospitality Supervisor
xAIGenerative AI company
Memphis, United StatesManager
Valor Equity Partners
Andreessen Horowitz
Sequoia Capital
Vy Capital
Fidelity Management & Research Company
Prince Alwaleed Bin Talal
Operations & Strategy
About the role
TL;DR
Supervise hospitality operations, manage staff, and ensure quality food and beverage service.
- •The SpaceX Hospitality team serves all employees, customers, government partners, potential clients and/or visitors with everything from snacks to daily meals to full-service events.
- •The Hospitality Supervisor supports the direction and management of the organization’s food/beverage operations and is directly responsible for the quality of service throughout one or more of our food service outlets/catering locations.
- •Key Responsibilities Set and enforce standards for hospitality operations and guest interactions Oversee day-to-day operations through one or more food service outlets/catering locations Manage direct reports, including hiring, performance evaluations, development opportunities, 1:1 meetings, responsibility assignment, communication facilitation, and feedback documentation Enforce food safety practices and maintain clean, safe workstations Train staff on customer service expectations, menu knowledge, allergen, and nutritional awareness; create and maintain in-person and online training materials Requirements High school diploma or equivalency certificate 6+ years of food service industry experience with 2+ years of leadership experience Ability to carry large, heavy items unassisted (up to 25lbs) Must have or obtain Food Manager Certification and TABC certification Adaptability, problem-solving skills, and extreme attention to detail
Required skills
Customer ServiceOnboardingPayrollExcelPowerPoint
Nice-to-have skills
WorkdayGreenhouseLever
Domain expertise
foodaerospace
Tech stack
ExcelPowerPointWorkdayGreenhouseLever