Senior Account Manager - Healthcare / Health Plans
FoodsmartNutrition Tech company
RemoteSenior
Kleiner Perkins
The Rise Fund
62 Ventures
Advocate Health
American College of Cardiology Foundation
Acequia Capital
Sales & Account Management
About the role
TL;DR
Drive account retention and develop strategic client partnerships.
- •The Senior Account Manager is responsible for individually owning a book business while supporting a portfolio of high-value, high-growth clients in partnership with a senior including leading health plans, health systems, and employer accounts.
- •Key Responsibilities Build and maintain strong working relationships within relevant client stakeholders while owning day-to-day operational and program leadership relationships across a defined portfolio of accounts.
- •Drive account retention by maintaining high client satisfaction, proactively addressing service issues, and ensuring consistent program execution.
- •Manage annual revenue retention and growth for your client portfolio, developing and executing account plans that support long-term growth and align with client and company goals.
- •Execute established account management standards and processes with precision and consistency across your portfolio.
- •Respond quickly to client-raised issues, triaging and resolving execution-based problems in coordination with internal operations, clinical, product, and support teams.
- •Requirements Not specified
Required skills
Account ManagementCustomer SuccessBusiness DevelopmentSalesStrategic Planning
Domain expertise
healthcare