Patient Experience Coordinator
Heartbeat HealthVirtual Cardiology company
RemoteJunior
Cressey & Company
Echo Health Ventures
.406 Ventures
Optum Ventures
Kindred Ventures
DaVita Venture Group
Operations & Strategy
About the role
TL;DR
Coordinate patient experience, manage outreach, and provide support for a virtual-first cardiovascular care company.
- •This is an entry-level role designed for those passionate about service and eager to break into the healthtech industry.
- •You will be the primary link between our patients and their heart health.
- •Key Responsibilities Own all patient outreach and engagement, scheduling virtual visits and diagnostic procedures.
- •Provide technical assistance and navigation through the company's ecosystem.
- •Verify data accuracy, identify process gaps, and document workflows.
- •Gain an inside look at launching healthcare programs and scaling patient experiences.
- •Requirements Bachelor's degree in a relevant field.
- •At least 6 months of internship or work experience.
- •Professional experience in high-touch, customer-facing roles.
- •Background in service-oriented fields or study focusing on people and community engagement.
- •Comfortable with data entry and eager to master new healthcare technologies.
Required skills
Customer ServiceExcel
Nice-to-have skills
PythonJavaScriptReactNode.jsAWSDockerKubernetesCI/CDGitLinux
Domain expertise
healthtech
Benefits & perks
remote work
Tech stack
PythonJavaScriptReactNode.jsAWSDockerKubernetesCI/CDGitLinuxJiraConfluenceSlackExcelGoogle Analytics