Staff Software Engineer, Reliability
MetropolisAI-powered Payments company
Bangalore, IndiaLead
Slow Ventures
SoftBank Vision Fund 2
LionTree
BDT & MSD Partners
DFJ
Eldridge Industries
Software Engineering
About the role
TL;DR
Own platform reliability, architect failover systems, and improve observability for 99.9%+ uptime.
- •Metropolis is seeking a Staff Software Engineer focused on Reliability to own reliability across the entire Metropolis platform and drive the comprehensive practices that ensure system availability, resilience, and observability for our mission-critical mobility infrastructure.
- •Key Responsibilities Own the overall reliability posture for the Metropolis platform, establishing practices, metrics, and systems that ensure 99.9%+ uptime across all services.
- •Design and implement automatic failover mechanisms for critical external dependencies like Twilio for SMS/voice and Stripe for payments.
- •Architect and build active-passive or active-active regional deployment strategies with database replication, automated failover, and disaster recovery planning.
- •Establish comprehensive monitoring using Datadog for APM, logs, and metrics correlation.
- •Own the incident management process including workflows, tooling, post-mortem culture, and MTTR reduction initiatives.
- •Requirements 8+ years of engineering experience including software engineering, reliability engineering, SRE practices, or production operations at scale.
- •Demonstrate expert-level reliability engineering skills including hands-on experience with multi-region architectures, failover automation, chaos engineering, and disaster recovery.
- •Utilize production observability expertise with deep experience implementing monitoring, alerting, tracing, and logging systems at scale
- •specifically Datadog or similar APM platforms.
- •Apply strong systems thinking with proven ability to design resilient distributed systems that gracefully handle failures.
- •Demonstrate database and data systems knowledge including replication strategies, backup/restore procedures, and experience with both relational and NoSQL databases.
Required skills
ScalaJavaAWSDatadogPostgreSQLMySQLKubernetesDockerCI/CDPythonTypeScriptGit
Nice-to-have skills
React
Domain expertise
logisticsautomotive
Tech stack
TypeScriptReactScalaJavaMySQLPostgreSQLSnowflakeAWSGitDatadogPython