Lead, Account Manager
AppsFlyerMobile Attribution company
Tokyo, JapanLead
Google
General Atlantic
Salesforce Ventures
Meta
Unity
Moloco
Sales & Account Management
About the role
TL;DR
Manage enterprise client relationships and commercial lifecycle, driving growth and ensuring customer success.
- •AppsFlyer is seeking an experienced Lead Account Manager to manage the entire commercial lifecycle for enterprise clients.
- •This role involves identifying, winning, expanding, and growing relationships with strategic prospects and clients, guiding them through sales, contracting, scaling, renewal, and ongoing management.
- •Key Responsibilities Own a book of customers, focusing on net growth through new sales, renewals, cross-sells, and expansions to achieve revenue targets.
- •Act as the primary commercial contact, providing consultative value and developing strategic account plans aligned with client objectives.
- •Conduct in-depth needs assessments and build strong, long-term relationships with key stakeholders to become a trusted advisor.
- •Ensure customer satisfaction and success by monitoring KPIs, minimizing churn, and maximizing retention.
- •Requirements 8+ years of SaaS experience, preferably in Analytics, Mobile, or MarTech.
- •Proven track record of successfully managing contract renewals and negotiations.
- •Consistent achievement of quota targets and accurate forecasting.
- •Ability to analyze data and metrics to create value-based narratives and client recommendations.
- •Willingness to travel regularly.
Required skills
CRMSalesAccount ManagementNegotiationCustomer Success
Domain expertise
martechadtech
Tech stack
CRM