Director, Client Strategy and Growth
Hello HeartDigital Therapeutics company
Remote$185K - $210KDirector
Khosla Ventures
Stripes
IVP
BlueRun Ventures
Maven Ventures
Resolute Ventures
Sales & Account Management
About the role
TL;DR
Drive client retention and growth for Hello Heart's Customer Experience Team.
- •Hello Heart is looking for a Director, Client Strategy and Growth to join the Customer Experience Team.
- •You will focus on client retention and growth, developing strategies to nurture relationships with clients.
- •Key Responsibilities Account Leadership: Build retention and expansion strategies for Hello Heart.
- •Relationship Management: Develop relationships with key client decision-makers.
- •Revenue Retention & Renewals: Ensure overall revenue retention year over year.
- •Revenue Growth: Drive growth through strategic client expansions.
- •Market Analysis: Conduct market and competitive analysis.
- •Requirements GenAI-fluent for client-facing materials.
- •Master of Business Administration (MBA) required. 3+ years of management/strategy consultant experience. 5+ years in healthcare, digital health, or population health.
- •Experience in growth-stage/start-up companies preferred.
Required skills
Business DevelopmentSalesAccount ManagementNegotiationMarket AnalysisStrategic Planning
Nice-to-have skills
Growth StrategyProduct-Led GrowthRevenue Operations
Domain expertise
healthcare