Forward Deployed Engineer (FDE)
RaindropProductivity Tools company
San Francisco, United StatesMid
Software Engineering
About the role
TL;DR
Embed with customers to ensure successful onboarding and optimize AI agents using Raindrop's monitoring platform.
- •Raindrop is seeking a Forward Deployed Engineer (FDE) to help customers integrate and optimize their AI agents using Raindrop's monitoring platform.
- •This role involves deep customer engagement, debugging complex AI systems, and translating customer feedback into product improvements.
- •Key Responsibilities Embed with customers to ensure successful onboarding and adoption of Raindrop.
- •Troubleshoot and resolve customer issues across their AI agents and the Raindrop platform.
- •Act as a bridge between customers and the product team, providing crucial feedback to shape the roadmap.
- •Requirements Exceptional communication skills, with a preference for customer-facing interactions.
- •Strong engineering background with experience in debugging production systems and codebases.
- •Interest in AI products and tools, with hands-on experience being a plus.
- •A growth mindset and a proactive, problem-solving attitude.
Required skills
PythonLLMsOpenAI APIAnthropic APILangChainGitLinuxREST API
Nice-to-have skills
TypeScriptJavaScript
Domain expertise
aideveloper-tools
Tech stack
PythonJavaScriptTypeScriptLLMsOpenAI APIAnthropic APILangChainGitLinuxREST API