Assistant Store Manager
ARC'TERYXOutdoor Apparel company
Edmonton, CanadaCAD$57,213 - CAD$71,500Manager
Anta Sports
Tencent Holdings
Anamered Investments
Operations & Strategy
About the role
TL;DR
Lead a team to deliver exceptional guest experiences and build brand presence.
- •You lead a team, in partnership with your Store Manager, that delivers best in class guest experiences, building connections and committing to bold objectives both in-store and in our communities.
- •You provide the highest level of guest experience with a passionate, talented group of product guides.
- •Key Responsibilities Leading and supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people).
- •Supporting and leading the training and coaching of a high performing team through the lens of the Arc’teryx Guest Journey.
- •Overseeing the entire employee experience from onboarding through offboarding.
- •Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week.
- •Collaborating with the Store Manager and Community Marketing Manager to execute store events.
- •Requirements 2-3 years of leadership and retail management experience.
- •Dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders.
- •Proven financial acumen to include budgeting and forecasting sales, gross margin, expense control and net profit.
- •Strong written and verbal communication.
- •Efficient with Micro-soft suite (Word, Excel, Outlook, Excel, etc).
Required skills
ExcelPowerPointCustomer Service
Domain expertise
retail
Tech stack
ExcelPowerPoint