Program Manager
Afresh TechnologiesFresh Food company
Remote$134K - $181KManager
Spark Capital
Insight Partners
VMG Partners
Bright Pixel Sonae
Threshold
Food Retail Ventures
Operations & Strategy
About the role
TL;DR
Manage customer partnerships and drive successful product integrations for grocery retailers.
- •As a Program Manager on the Operations team, you will be responsible for the end-to-end success of our customer partnerships, ensuring success during the launch of each integration.
- •You will build strong relationships across our retail partners’ organization and lead cross-functional technical projects.
- •Key Responsibilities Lead and execute successful integrations with our partners.
- •Deeply understand our customers' operations and how the Afresh solution maps to these.
- •Create detailed, actionable implementation plans.
- •Build trusted relationships with our partners' point people.
- •Lead cross-functional work across Afresh's teams to manage the deployment process.
- •Requirements 5+ years experience managing client relationships. 3+ years experience in product implementations/deployments (SaaS preferred).
- •Demonstrated ability to drive projects to completion.
- •Experience in grocery or retail industry preferred.
- •Proficiency working with AI models such as Claude, Codex, Replit or other tools.
Required skills
Project ManagementCustomer OnboardingImplementation ManagementSQLExcelJiraConfluenceGitLinuxSlackAnthropic APIOpenAI API
Nice-to-have skills
Looker
Domain expertise
retailfoodlogistics
Benefits & perks
Equity, Health Insurance, Dental Insurance, Vision Insurance, Mental Health Support, 401(k) with company match, Home office stipend, Coworking Wallets, Professional development budget, Monthly stipends for wellness/lifestyle and telecommunications, Flexible PTO
Tech stack
PythonSQLExcelJiraConfluenceGitLinuxSlackNotionAirtableGreenhouseAnthropic APIOpenAI API