Senior Researcher, Consumer (Advanced)
CoinbaseCryptocurrency Exchange company
Remote$167,280 - $196,800 USDSenior
Andreessen Horowitz
Union Square Ventures
Ribbit Capital
Tiger Global Management
Y Combinator
IVP
Product
About the role
TL;DR
Lead UX research for sophisticated traders, shaping product strategy and design.
- •As the Senior User Researcher on the Advanced Trade team within the Consumer & Business group, you'll be the dedicated research voice for Coinbase's most sophisticated traders.
- •The Advanced Trade team builds and improves trading experiences for high-volume, analytical traders, competing directly with top global exchanges.
- •Key Responsibilities Lead the UX research function for the Advanced Trade team, partnering closely with Design, Product, and Data to turn user insights into actionable product ideas and measurable impact.
- •Conduct mixed-methods research, including interviews, usability testing, concept testing, surveys, and in-product feedback (Sprig), tailored to sophisticated, hard-to-reach trader populations.
- •Synthesize qualitative findings with quantitative data and analytics to produce clear research reports with actionable design and product recommendations.
- •Build and maintain scalable research programs (customer councils, self-serve testing cadences, sales insight synthesis) that keep the team continuously connected to user needs.
- •Guide stakeholders across product, design, and data through translating research insights into roadmap priorities and experiment hypotheses.
- •Requirements 5+ years of user research experience, including serving as the primary research point of contact for a large product area with multiple stakeholders.
- •Proven ability to design and execute research with sophisticated, hard-to-reach populations, such as professional or high-frequency traders.
- •Fluency in quantitative data and experimentation, with demonstrated ability to synthesize qualitative insights with metrics to influence product strategy.
- •Track record of independently managing research prioritization across competing stakeholder needs while guiding designers and PMs through their own research efforts.
- •Familiarity with crypto trading, financial markets, or trading platforms preferred but not required.
- •Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Required skills
User ResearchProduct ManagementAgileUsability TestingDesign Research
Nice-to-have skills
Product Design
Domain expertise
fintechcrypto
Benefits & perks
equity, bonus eligibility, medical, dental, vision, 401(k)
Tech stack
PythonJavaScriptTypeScriptSQLReactNode.jsAWSDockerKubernetesCI/CDGitLinuxJiraConfluenceFigmaPostmanREST APIOpenAI APIAnthropic APIGemini APILangChainProduct ManagementAgileScrumUser ResearchA/B TestingRoadmappingStakeholder ManagementPRDsOKRs