Virtual Medical Back Office Coordinator
Strive HealthKidney Care company
Denver, United StatesMid
New Enterprise Associates
CapitalG
Redpoint
CVS Health Ventures
Echo Health Ventures
Town Hall Ventures
Operations & Strategy
About the role
TL;DR
Provide administrative support for clinic and mobile operations, handling patient inquiries and records.
- •Strive Health is transforming chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey.
- •As a Virtual Medical Back Office Coordinator, you will provide general administrative support to clinic and mobile operations.
- •Key Responsibilities Answer incoming phone calls in a fast-paced/high volume environment.
- •Perform registration and insurance verification/updates for patient visits.
- •Conduct outreach to established members utilizing ad hoc lists, no show and canceled reports.
- •Obtain medical records, process care plan and visit summaries.
- •Ensure all member engagements are documented accurately.
- •Requirements 2+ years combined of related education, experience, or certification.
- •Internet Connectivity
- •Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.
- •Ability to travel and be on-site to meet business needs.
- •Experience using electronic medical records.
- •Excellent Data Entry skills.
Required skills
ExcelPowerPointCustomer Service
Domain expertise
healthcare
Benefits & perks
Hybrid-Remote Flexibility, Comprehensive Benefits, Financial & Retirement Support, Time Off & Leave, Wellness & Growth
Tech stack
ExcelPowerPoint