Venture Relations Associate
AngelListVenture Capital company
New York, United StatesMid
Tiger Global Management
Google Ventures
Kleiner Perkins
Accomplice
Kauffman Foundation
Draper Fisher Jurvetson
Sales & Account Management
About the role
TL;DR
Serve as the operational center of excellence for AngelList's customers.
- •The Venture Relations team at AngelList serves as the main point of contact for clients across our suite of private market software products.
- •The team partners with clients to deliver a delightful product experience, drive retention, and enable growth.
- •Key Responsibilities Support Venture Relations Account Managers and Team Leads by owning fund operation actions and product support issues for clients in your Team’s book of business.
- •Execute operational tasks efficiently and effectively by ensuring that processes are followed, goals are met, and standards are maintained.
- •Deliver an exceptional client experience through accurate, concise, and action-oriented communications with fund managers, their investors, and portfolio companies.
- •Collaborate with cross-functional teams to continuously surface new solutions for our GPs and achieve common goals.
- •Requirements 2 years of experience within a rapidly growing startup or fintech organization.
- •Demonstrates a strong desire to engage in problem-solving activities.
- •Proactively identifies issues and takes initiative to find solutions.
- •Actively seeks opportunities for skill development and continuous learning.
- •You possess a commitment to personal and professional growth and take steps to enhance your capabilities and expertise.
- •Resourceful, ambitious, and a quick learner.
- •Superb attention to detail
- •you need to be able to catch the edge case every time.
- •A deep love of startups and passion for understanding the infrastructure of venture finance.
Required skills
Customer Service
Domain expertise
fintech