Solution Deployment Manager
360LearningCollaborative Learning company
CanadaManager
SoftBank Vision Fund 2
Sumeru Equity Partners
Silver Lake Waterman
Bpifrance Large Venture
XAnge
Educapital
Operations & Strategy
About the role
TL;DR
Manage customer implementation lifecycle for the 360Learning platform.
- •The Solution Deployment Manager will manage all phases of the implementation lifecycle for new customers, ensuring seamless onboarding and successful deployment of the 360Learning platform.
- •This role involves understanding client needs, configuring the platform, and guiding customers through the onboarding process.
- •Key Responsibilities Manage implementation lifecycle from sales turnover to go-live.
- •Define platform architecture based on client needs and organizational structure.
- •Drive project management, facilitate integrations, and guide customer onboarding.
- •Develop repeatable processes to improve project quality and delivery.
- •Contribute to knowledge base and work with partner ecosystem.
- •Requirements Minimum 5 years of professional consulting experience, preferably in a customer-facing role.
- •Previous deployment experience of SaaS products, ideally HR related.
- •Understanding and experience working with APIs, SSO configuration & troubleshooting.
- •Solution-oriented and client-first mindset.
- •Ability to adapt communication to technical and non-technical stakeholders.
Required skills
Customer OnboardingImplementation ManagementSSOREST API
Nice-to-have skills
PythonJavaScriptProduct Management
Domain expertise
hrtechedtech
Benefits & perks
equity, medical insurance, vision insurance, dental insurance, RRSP matching, parental leave, professional development, unlimited PTO, sick leave, holidays
Tech stack
SSOREST API