Solutions Architect (Delivery)
ExtendExtended Warranties company
RemoteSenior
SoftBank Vision Fund 2
Meritech Capital Partners
PayPal Ventures
GreatPoint Ventures
Nationwide
Tomales Bay Capital
Product
About the role
TL;DR
Lead technical implementation and onboarding for merchants.
- •Lead post-sales technical implementation conversations with merchants, translating technical concepts for various audiences.
- •Key Responsibilities Lead technical onboarding experience and establish technical documentation.
- •Build a library of reusable integration assets for merchant onboardings.
- •Lead investigation and resolution of complex post-onboarding technical issues.
- •Requirements 4-7 years of experience in a customer-facing technical role.
- •Demonstrated track record of leading complex technical implementations.
- •Exceptional ability to translate complex technical concepts for both technical and non-technical audiences.
Required skills
Technical LeadershipCustomer Service
