Technical Adoption Architect (Implementation Consultant)
IroncladContract Lifecycle company
San Francisco, United States$109,000 - $136,000Senior
Accel
Sequoia Capital
Y Combinator
Franklin Templeton
Lux Capital
BOND
Sales & Account Management
About the role
TL;DR
Advise customers on AI-supported contracting processes and drive platform adoption.
- •Technical Adoption Architects (TAA) are product experts and problem solvers responsible for understanding customer goals, validating Ironclad's fit, and advising on AI-supported contracting processes to drive customer value and adoption.
- •Key Responsibilities Partner with account teams to drive customer adoption from pre-sales through activation.
- •Design and build customers' contracting processes in Ironclad, including workflows and integrations.
- •Own high-value customer use cases end-to-end, determining technical solutions and scope.
- •Provide expert guidance on AI-driven contracting transformation and responsible AI integration.
- •Requirements 4+ years of professional services and/or consulting experience with software companies.
- •Strong consultative discovery skills and ability to translate requirements into solutions.
- •Comfort operating in ambiguity and making sound decisions about scope and priorities.
- •Strong AI consulting instincts and practical AI fluency.
- •Ownership mentality for customer success and driving adoption milestones.
Required skills
NLPLLMsLangChainCustomer OnboardingImplementation Management
Nice-to-have skills
Contract Management
Domain expertise
legaltechproductivity
Benefits & perks
Equity awards, Health insurance, Dental insurance, Vision insurance, Parental leave, Compassionate leave, Family forming support, Paid time off, Wellbeing stipend, Hybrid work stipend, Cell phone stipend, Mental health support, Commuter benefits, 401(k) plan, Team events
Tech stack
PythonJavaScriptSQLAWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxREST APINLPLLMsLangChain