Enterprise Customer Success Senior Manager
ZenotiWellness & company
Seattle, United StatesSenior
TPG
Tiger Global Management
Accel
Norwest Venture Partners
Advent International
Steadview Capital
Sales & Account Management
About the role
TL;DR
Manage key customers to help them grow their business.
- •Manage a portfolio of key, high ARR customers to help them grow their business.
- •Key Responsibilities Deliver proactive workshops, business reviews, growth feature insights, and thought leadership.
- •Engage customers in product, payment, and technical conversations.
- •Cultivate and develop relationships with corporate executives and influential franchise owners.
- •Requirements Analytical and meticulous with strong customer engagement skills.
- •Experience working closely with sales, technical account managers, and operations teams.