Payments Operations Analyst
YunoPayments company
Hyderabad, IndiaMid
Andreessen Horowitz
Tiger Global Management
Global PayTech Ventures
QuantumLight Capital
Monashees
Kaszek
Operations & Strategy
About the role
TL;DR
Coordinate payment gateway and merchant onboarding, ensuring seamless go-live execution.
- •The Payments Operations Analyst bridges the gap between product owners and partner requirements, turning operational complexity into clear, actionable insight.
- •This role is the operational backbone of our payment integrations, responsible for ensuring that every gateway and merchant relationship moves from onboarding to production with speed, precision, and zero ambiguity.
- •Key Responsibilities Serve as the primary point of contact between payment gateways, merchants, and internal teams, owning the end-to-end process of collecting, validating, and securing production credentials.
- •Proactively identify and resolve onboarding blockers with relentless follow-up, while maintaining real-time trackers and documentation.
- •Continuously audit the end-to-end onboarding workflow to identify recurring bottlenecks and implement structured process improvements.
- •Own dashboards, KPIs, and reporting cadences that give product owners real-time visibility into business health and operational performance.
- •Requirements 2+ years of experience in payments operations, merchant onboarding, or a coordination-heavy role within fintech or financial services.
- •Solid understanding of payment gateway ecosystems, production credentials, and the technical onboarding lifecycle.
- •Proven ability to manage multiple onboarding workstreams simultaneously while maintaining accuracy and stakeholder alignment.
- •Highly organized with experience building and maintaining trackers, status reports, and operational documentation.
- •Comfortable operating in fast-paced environments where priorities shift and proactive communication is critical.
Required skills
Project ManagementCustomer OnboardingJiraNotionExcelProduct ManagementREST API
Domain expertise
fintech
Tech stack
Product ManagementProject ManagementCustomer OnboardingJiraNotionREST APIExcel