Senior Software Architect
WorkwaveField Service company
Verona, ItalySenior
Hg
TA Associates Management
EQT Private Equity
Serent Capital
Software Engineering
About the role
TL;DR
Senior Software Architect to design and modernize cloud-native and legacy platforms, including AI agent deployment.
- •WorkWave is a leading provider of cloud-based software that supports every stage of a service business's life cycle—from lead management and CRM to scheduling, routing, field operations, and payment facilitation.
- •Our core platforms (PestPac, RealGreen, WinTeam, and TimeGate) serve pest control, lawn and landscape, security, and commercial cleaning companies, from multi-billion-dollar enterprises to the smallest upstart seeking an edge.
- •The Role We are seeking a Senior Software Architect who thrives on technical variety and architectural impact.
- •In this role, you will not be confined to a single silo; you will work across domains, platforms, tech stacks, and architectures.
- •You will lead initiatives spanning legacy platform modernization, cloud-native shared service design, and the deployment of production-grade AI agents.
- •As a hands-on technical leader, you will design systems, build reference implementations, mentor engineers, and set the technical bar across our engineering organization.
- •You will also work in direct collaboration with our enterprise customers to understand operational complexities and architect robust technical solutions.
- •Key Responsibilities Platform Architecture & Roadmap: Own the architecture for one or more core WorkWave platforms and shared services; define technical roadmaps, architectural standards, technical debt mitigation strategies, and cross-portfolio alignment.
- •Enterprise Discovery & Solutions: Partner directly with enterprise customers to understand their workflows, lead technical discovery, and design scalable integration and architecture solutions.
- •Multi-Domain Technical Breadth: Drive architecture across diverse service domains (scheduling, routing, payments, telematics, ERP, and payroll) leveraging modern tech stacks including C#/.NET (8–10), Python/FastAPI, Node/TypeScript, and modern front-end frameworks.
- •Incremental Modernization: Lead legacy extraction programs, safely migrating embedded business logic and stored procedures into modern, event-driven, API-first services without operational downtime.
- •Shared Services & Integration: Design re-usable, plug-and-play services capable of integrating seamlessly into PestPac, RealGreen, WinTeam, and TimeGate.
- •Cloud & Infrastructure Leadership (AWS): Lead cloud platform evolution on AWS utilizing containerization (EKS/Kubernetes), serverless patterns (Lambda, API Gateway, SNS/SQS, DynamoDB), managed databases (Aurora, PostgreSQL), and Infrastructure as Code (IaC).
- •AI & Agentic Systems: Architect and deploy production-grade AI systems, including multi-agent assistants, tool orchestration, human-in-the-loop workflows, evaluation frameworks, security boundaries, and token cost governance.
- •Data Tier Architecture: Design high-performance, multi-tenant database architectures across SQL Server, PostgreSQL, and MySQL at scale.
- •Prototypes & Decision Science: Execute architectural spikes and proof-of-concepts (POCs) to evaluate trade-offs, backing decisions with rigorous empirical data.
- •Engineering Excellence & Mentorship: Drive architecture review practices, security-by-design, CI/CD automation, and modern testing standards.
- •Mentor senior and mid-level engineers through pairing, design coaching, and internal tech sessions.
- •Location: Verona, Italy (Hybrid / Smart Working options available) Contract Type: Full-time, Permanent (Contratto a Tempo Indeterminato) Level / Inquadramento: Livello Quadro (B3) (CCNL Metalmeccanico PMI Confimi agreement) What You'll Need Education & Background: Bachelor’s or Master’s degree (Laurea Magistrale / Specialistica) in Computer Science, Computer Engineering, Mathematics, or equivalent professional experience.
- •Professional Experience: 8+ years in software engineering, including 4+ years leading the architecture, design, and delivery of enterprise-scale distributed SaaS platforms.
- •Polyglot & Architectural Depth: Expert-level proficiency in C# / .NET (Core / .NET ), alongside working proficiency in Python, TypeScript/Node, Java, or Go.
- •Demonstrated ability to ramp up rapidly in unfamiliar codebases.
- •Cloud Architecture: Deep experience with AWS (preferred) or Azure architectures—including Kubernetes/containers, serverless, messaging, and managed data services.
- •Data Systems: Advanced SQL expertise (SQL Server, PostgreSQL, MySQL) with demonstrated query tuning at high concurrency, paired with practical NoSQL experience (e.g., DynamoDB).
- •Distributed Systems: Strong grounding in Domain-Driven Design (DDD), Event-Driven Architecture (EDA), microservices, and multi-tenant SaaS architecture.
- •AI / Emerging Tech: Practical experience or strong proven aptitude in building production LLM/agentic workflows and utilizing AI-assisted software development practices.
- •Communication & Collaboration: Exceptional communication skills in English (written and verbal), with the ability to articulate trade-offs across executive, engineering, and enterprise customer audiences.
- •A collaborative, low-ego leadership mindset.
Required skills
C#.NETAWSKubernetesMicroservicesSQLDynamoDBPostgreSQLPythonNode.jsTypeScript
Nice-to-have skills
FastAPIEKSSQL ServerMySQL
Tech stack
C#.NETPythonFastAPINode.jsTypeScriptAWSKubernetesEKSDynamoDBPostgreSQLSQL ServerMySQLGitLinuxDockerCI/CDREST APIgRPCWebSockets
