Sub-Region Head of Account Management
WoltFood Delivery company
Warsaw, PolandManager
ICONIQ Capital
Highland Europe
83North
EQT Ventures
Tiger Global
DST Global
Sales & Account Management
About the role
TL;DR
Lead and scale account management function to support Rx, NV and Commerce Platform teams.
- •Key Responsibilities Define and execute account management strategy.
- •Line manage Team Leads and frontline Account Managers.
- •Build standard operating procedures and playbooks.
- •Own revenue retention, expansion, and churn reduction strategies.
- •Drive promo-funding strategy and efficiency.
- •Requirements 8+ years of experience in account management, customer success, or sales leadership. 3+ years managing managers (Team Leads).
Required skills
Customer SuccessAccount ManagementStrategic Planning