Field Service Engineer
Velo3D3D Printing company
Houston, United StatesMid
Bessemer Venture Partners
Khosla Ventures
Lam Research Capital
Piva Capital
TNSC
Playground
About the role
TL;DR
Provide on-site technical support and maintenance for advanced additive manufacturing systems.
- •Velo3D is seeking a Field Service Engineer to provide on-site technical support and maintenance for their advanced additive manufacturing systems.
- •This role is crucial for ensuring customer satisfaction and operational uptime.
- •Key Responsibilities Install, maintain, and repair Velo3D metal 3D printers at customer sites.
- •Perform scheduled maintenance and troubleshooting of complex mechanical, electrical, and software systems.
- •Provide technical training and support to customers.
- •Document service activities and provide feedback to engineering teams.
- •Requirements Proven experience in field service, technical support, or a related engineering role.
- •Strong mechanical and electrical troubleshooting skills.
- •Familiarity with complex machinery and control systems.
- •Excellent customer service and communication skills.
Required skills
Problem SolvingCommunicationTeam Building
Domain expertise
aerospaceautomotivedefense