Teamlead Customer Success
VamoSustainable Heating company
Cologne, GermanySenior
Extantia Capital
GET Fund
caesar.
neosfer
Realyze Ventures
Sales & Account Management
About the role
TL;DR
Lead customer success for heat pump aftersales services.
- •Lead the customer success team for aftersales services related to heat pumps.
- •Key Responsibilities Manage and support the customer success team.
- •Ensure customer satisfaction and retention.
- •Develop and implement customer success strategies.
- •Collaborate with sales and product teams.
- •Analyze customer feedback and improve services.
- •Requirements Proven experience in customer success or account management.
- •Strong leadership and team management skills.
- •Excellent communication and problem-solving abilities.
- •Knowledge of heat pump technologies is a plus.
- •Ability to work in a remote environment.
Required skills
Customer Success
Benefits & perks
Remote work