Owns technical customer onboarding and integration with hospital systems.
•We're hiring an Implementation Engineer to own the technical side of customer onboarding
•configuring our platform, integrating it with hospital systems (EHRs, data warehouses, and other clinical/IT systems), and making sure every new customer goes live smoothly.
•Key Responsibilities Own end-to-end technical implementation for new customers.
•Build and troubleshoot integrations with hospital/health-system systems.
•Work directly with hospital IT, informatics, and clinical operations teams.
•Debug data and connectivity issues across the stack.
•Write and maintain clear implementation documentation.
•Requirements 1+ years of experience in implementation, integration, or solutions engineering for a SaaS product.
•Comfort working directly with technical and non-technical customer stakeholders.
•Working knowledge of APIs (REST/SOAP), data formats (JSON/XML), and basic scripting (Python/JavaScript or similar).
•Strong ownership mentality and sharp troubleshooting instincts.