Retail Associate
The Black TuxOnline Apparel company
Bethesda, United StatesMid
First Round Capital
Menlo Ventures
Lerer Hippeau
Stripes Group
TZP Group
Founder Collective
Sales & Account Management
About the role
TL;DR
Guide customers through personalized fitting appointments and assist in styling.
- •As a Retail Associate, you'll guide customers through personalized fitting appointments, assist in styling, and bring their event vision to life.
- •Key Responsibilities Guide customers through personalized fitting appointments Assist in styling and event coordination Recommend add-ons and close sales Navigate digital platforms to assist the customer experience Meet and exceed sales targets Requirements Deeply customer-focused with a keen eye for detail Confident, consultative communicator Naturally curious about customer's style needs Tech-savvy and comfortable with digital platforms Goal-oriented with a customer-first approach
Required skills
SalesCustomer Service
Nice-to-have skills
Customer Discovery
Domain expertise
retail
Benefits & perks
Competitive medical, dental, vision, and disability plans, Option to participate in a 401(k) plan through Betterment, One Medical and Wellhub (Gympass) membership, Generous paid time off, Paid company-recognized holidays aligning with our holiday pay policy, No Black Friday adjusted hours, Employee engagement & cultural events, Discounts on garment rental and purchases for you, your partner, and friends & family, Annual compensation process