Retail Associate
The Black TuxOnline Apparel company
Houston, United StatesMid
First Round Capital
Menlo Ventures
Lerer Hippeau
Stripes Group
TZP Group
Founder Collective
Sales & Account Management
About the role
TL;DR
Retail Associate guides customers through fittings, styling, and event coordination.
- •The Black Tux is seeking a Retail Associate to provide exceptional customer service and styling guidance in their Houston Galleria showroom.
- •This role focuses on helping customers look and feel their best for special occasions.
- •Key Responsibilities Guide customers through personalized fitting appointments.
- •Assist in styling and bringing event visions to life using the company platform.
- •Ensure a smooth and enjoyable customer experience from concept to checkout.
- •Collaborate with the team to achieve sales targets and maintain a customer-first approach.
- •Requirements Deeply customer-focused with a passion for styling and attention to detail.
- •Confident and consultative communicator who builds trust.
- •Curious about customer needs and able to uncover selling opportunities.
- •Sales-driven and comfortable initiating conversations and recommending add-ons.
- •Tech-savvy and comfortable navigating digital platforms.
- •Goal-oriented and motivated to meet sales targets.
- •Adaptable and solutions-driven, able to handle multiple customers.
- •Prior retail, customer service, or sales experience is a plus.
- •Weekend availability is required.
Required skills
Customer ServiceSales
Domain expertise
retail
Benefits & perks
Competitive medical, dental, vision, and disability plans, Option to participate in a 401(k) plan through Betterment, One Medical and Wellhub (Gympass) membership, Generous paid time off, Paid company-recognized holidays, Employee engagement & cultural events, Discounts on garment rental and purchases