Retail Associate
The Black TuxOnline Apparel company
Dallas, United StatesMid
First Round Capital
Menlo Ventures
Lerer Hippeau
Stripes Group
TZP Group
Founder Collective
Sales & Account Management
About the role
TL;DR
Guide customers through personalized fitting appointments and styling to ensure a seamless experience.
- •The Black Tux is seeking a customer-focused Retail Associate in Dallas to guide clients through personalized fitting appointments, assist with styling, and ensure a seamless, enjoyable experience from concept to checkout.
- •This role is crucial in helping customers look and feel their best for life's special moments.
- •Key Responsibilities Guide customers through personalized fitting appointments.
- •Assist customers with styling and event vision using the company platform.
- •Ensure a smooth and enjoyable customer experience from concept to checkout.
- •Collaborate with the team to achieve sales targets and maintain a customer-first approach.
- •Requirements Deeply customer-focused individual with a passion for styling and a keen eye for detail.
- •Confident and consultative communicator who builds trust through active listening.
- •Sales-driven stylist comfortable initiating conversations and closing sales.
- •Tech-savvy and comfortable navigating digital platforms.
- •Weekend availability is required.
Required skills
SalesCustomer ServiceCustomer Onboarding
Domain expertise
retail
Benefits & perks
Paid company-recognized holidays, Employee engagement & cultural events, Discounts on garment rental and purchases
Tech stack
JavaScriptHTMLCSSReactNode.jsExpressPostgreSQLGitJiraConfluenceSlackLever