Product Designer - Omnichannel
Text.aiSocial Messaging company
WrocławSenior
Y Combinator
Multimodal Ventures
Pioneer Fund
Powerhouse Capital
DesignNew
About the role
TL;DR
Design the end-to-end omnichannel messaging channel experience for Text.ai.
- •At Text, we're building a suite of products that supercharge how our clients communicate with their customers.
- •Our Omnichannel team owns how customers connect their messaging channels to the Text platform and how agents work across all of them from one inbox.
- •Key Responsibilities Own the channel experience end-to-end: Design how customers connect, configure, and manage messaging channels.
- •Lead the design process: Own the entire design lifecycle, from research and prototyping to pixel-perfect execution.
- •Design for reliability, not just usability: Build clear, consistent patterns for errors, statuses, and edge cases.
- •Collaborate closely with engineering: Partner directly with your PM and engineers.
- •Leverage data and insights: Use product analytics and user feedback to validate hypotheses.
- •Requirements Senior experience as a solo designer, comfortable owning your outcome end-to-end.
- •Skills in using Figma, and user testing/insights tools.
- •Strong UI foundation paired with solid UX experience.
- •Can distill insights from both quantitative and qualitative data.
- •Technical mindset: comfortable reading third-party API documentation and testing designs against real API responses.
Required skills
UX DesignUI DesignFigmaREST APIOpenAPI
Tech stack
FigmaREST APIOpenAPI