Senior Site Reliability Engineer
TalkiatryTelemedicine company
RemoteSenior
Sofina
Andreessen Horowitz
Left Lane Capital
General Catalyst
Perceptive Advisors
blisce/
Software Engineering
About the role
TL;DR
Define and implement SRE practices to enhance reliability and reduce outages.
- •We're hiring our first Site Reliability Engineer to join the central DevOps team and bring SRE principles to Talkiatry's engineering organization.
- •Key Responsibilities Define and roll out an SRE practice for a six-team organization: SLOs/SLIs, error budgets, and reliability standards that teams genuinely adopt.
- •Build and improve observability—metrics, logging, distributed tracing, dashboards, and alerting—so that more incidents are detected by monitoring before anyone outside engineering notices.
- •Drive down outage frequency by surfacing systemic reliability risks and partnering with teams to remediate them at the root.
- •Reduce toil through automation, infrastructure-as-code, and self-service tooling that teams can own and extend themselves.
- •Own the health and usability of our observability tooling, providing documentation and training where necessary.
- •Requirements 7+ years in software or infrastructure engineering, with substantial hands-on SRE or production reliability experience.
- •A track record of reducing incidents and improving detection—the outcomes this role is judged on.
- •Hands-on experience defining SLOs/SLIs and using error budgets to guide engineering decisions.
- •Deep observability expertise across metrics, logging, tracing, and alerting (e.g., Datadog, Prometheus, Grafana, or similar).
- •Strong experience operating production systems on AWS.
Required skills
AWSTerraformPrometheusGrafanaDatadogPythonTypeScriptCI/CD
Nice-to-have skills
KubernetesReact
Domain expertise
healthcare
Benefits & perks
medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave
Tech stack
AWSTerraformPrometheusGrafanaDatadogPythonTypeScript