Deal Operations
Sword HealthVirtual Physical company
PortoMid
Khosla Ventures
General Catalyst
Sapphire Ventures
BOND
Transformation Capital
Armilar Venture Partners
Operations & Strategy
About the role
TL;DR
Manage deal operations including RFPs, proposals, CRM governance, and contract execution.
- •Sword Health is seeking a Deal Operations professional to manage the end-to-end RFP, RFI, and proposal response process, ensuring high-quality, on-time submissions.
- •This role also involves owning CRM data quality, managing the commercial approval matrix, and orchestrating contract execution with customers.
- •Key Responsibilities Own the end-to-end RFP, RFI, and proposal response process.
- •Manage CRM data quality and SFDC governance, and own the commercial approval matrix.
- •Manage the full contract workflow from first draft to countersignature.
- •Drive continuous improvement of proposal, deal, and contracting processes.
- •Requirements 3-5 years in a deal desk, commercial contracting, or commercial/sales operations role in a B2B SaaS environment.
- •Experience owning RFP/RFI and proposal responses end-to-end.
- •Experience managing contract workflows end-to-end.
- •Experience negotiating commercial terms directly with enterprise customers.
- •Experience operating within a CLM environment (Ironclad, Spotdraft, or equivalent) and maintaining a CRM (Salesforce strongly preferred).
Required skills
SalesforceContract ManagementRevenue OperationsSales OperationsNegotiation
Domain expertise
healthtechproductivity
Tech stack
Salesforce
