Product Operations Analyst
SumUpPayments company
São Paulo, BrazilMid
Goldman Sachs
Temasek
Bain Capital Credit
Crestline
Oaktree Capital Management
American Express
Product
About the role
TL;DR
Analyze and improve operational processes for banking products, ensuring compliance and smooth execution.
- •SumUp empowers businesses to get paid effortlessly.
- •The Brazil's Banking Product team is seeking a Product Operations Analyst to strengthen operational excellence and help the team scale effectively.
- •This role will own the operational foundation, drive regulatory and operational processes, and ensure banking products operate smoothly and remain compliant.
- •Key Responsibilities Monitor and evaluate Central Bank of Brazil requirements and coordinate regulatory submissions.
- •Run and validate monthly transaction uploads into Snowflake, ensuring reconciliation and audit processes are completed accurately.
- •Manage ticket and inbox operations, maintain SLA visibility, and prepare summaries for Product Managers.
- •Track and communicate operational changes through governance workflows.
- •Coordinate logistics and follow-ups for stakeholder meetings with internal teams and external partners.
- •Requirements Experience working with banking, payment systems, or complex integration-based ecosystems.
- •Proven ability to manage cross-functional delivery across Engineering, Risk, Compliance, and business stakeholders.
- •Strong organizational skills and comfort handling high volumes of partner-driven changes.
- •Ability to interpret external partner requirements and translate them into actionable tasks.
- •Clear written and verbal communication in both Portuguese and advanced English.
- •Basic SQL skills and a process-improvement mindset.
Required skills
Product OperationsSQLSnowflakePythonCompliance Management
Domain expertise
fintech
Benefits & perks
Virtual Stock Option programme, Annual L&D budget, Paid time off, Wellhub membership, Gym at the office, Private retirement plan, Therapy/coaching access, Food voucher, Sabbatical, Referral Bonus
Tech stack
SnowflakeSQLPython