Services Consultant - Scaled Professional Services (AUNZ)
StripePayments company
Sydney, AustraliaMid
Andreessen Horowitz
Sequoia Capital
Thrive Capital
Founders Fund
Peter Thiel
Elon Musk
Sales & Account Management
About the role
TL;DR
Consult with customers to provide professional services and drive revenue growth.
- •As a Services Consultant, you will ensure customers in the SMB and Commercial segments are equipped with the right Professional Services to thrive on Stripe.
- •You will engage with users to understand their needs, scope appropriate services, and collaborate with Account Executives to align implementation offerings with user goals.
- •Key Responsibilities Evaluate user needs and recommend appropriate service offerings.
- •Drive Professional Services attach for SMB and Commercial users.
- •Collaborate with Account Executives for smooth user handoffs.
- •Scope projects accurately to ensure alignment between customer needs and delivery capabilities.
- •Generate Professional Services revenue through selling packaged offerings.
- •Requirements 2+ years of customer-facing experience at a leading technology or payments company.
- •Experience in pre-sales and sales, as well as in contract and Statement of Work (SOW) development.
- •Ability to understand technical requirements and match them to appropriate service offerings.
- •Strong judgment in determining which service offering best suits different user segments.
- •Experience qualifying opportunities and identifying upsell potential.
Required skills
SalesforceHubSpotNegotiationSolution SellingSales OperationsPipeline ManagementLead GenerationMarket AnalysisREST API
Domain expertise
fintech
Tech stack
PythonJavaScriptNode.jsReactAWSGoogle CloudAzureDockerKubernetesCI/CDREST APISalesforceHubSpot