Associate Account Manager
Slice GlobalEquity Management company
PristinaMid
Insight Partners
Fenwick
Cooley LLP
TLV Partners
R-Squared Ventures
Jibe Ventures
Sales & Account Management
About the role
TL;DR
Manage shop partner escalations and drive retention and success on the Slice platform.
- •This role will handle escalations for shop partners who leverage the online Slice platform to power their digital presence.
- •You'll play a crucial role in the retention and success of these partner shops, and by extension Slice.
- •Key Responsibilities Handle escalations for shop partners.
- •Manage client relationships and solve problems.
- •Focus on account saves and growth.
- •Manage a portfolio of low volume, high potential accounts.
- •Requirements 1-2 years of experience in customer facing roles, sales or account management.
- •Strong interpersonal, communication, and negotiation skills.
- •Proficiency in Salesforce, Slack, Excel.
- •Strategic mindset with strong analytical and problem-solving skills.
- •Fluency in English.
Required skills
SalesforceSlackExcelAccount Management
Benefits & perks
Team events, Coaching, Wellbeing program
Tech stack
SalesforceSlackExcel