Account Manager
Slice GlobalEquity Management company
Skopje, North MacedoniaMid
Insight Partners
Fenwick
Cooley LLP
TLV Partners
R-Squared Ventures
Jibe Ventures
Sales & Account Management
About the role
TL;DR
Manage key accounts and ensure their success with proactive support.
- •Manage a team of key account managers and oversee a portfolio of key accounts to ensure their success and satisfaction.
- •Key Responsibilities Manage a small portfolio of Key Accounts Handle escalations, cancellations, and customer complaints Provide proactive and solutions-oriented support to shop partners Collaborate cross-functionally to ensure shop success Mentor and lead the account management team Requirements 4+ years of experience managing enterprise-level clients Strong track record of individual performance Proven ability to manage complex, high-value accounts Excellent problem-solving and analytical skills Strong interpersonal and communication skills
Required skills
Customer Service
Nice-to-have skills
SalesNegotiation
Domain expertise
ecommerce
Benefits & perks
Private health insurance, Wellbeing program