Community Manager (Contractor)
SisenseEmbedded Analytics company
United StatesMid
Insight Partners
Bessemer Venture Partners
Genesis Partners
Opus Capital
Marketing
About the role
TL;DR
Build authority and manage reputation on channels like Reddit, linking users to internal teams.
- •As a Community Manager, you will build authority and manage reputation on owned and third-party channels like Reddit.
- •You will serve as the vital link between our users and our internal product and support teams.
- •Key Responsibilities Develop and execute a full Reddit strategy, including SEO and engagement-driven native posting.
- •Manage the branded subreddit: maintain the content calendar, create content, and manage posting.
- •Monitor community threads 5 days per week, providing daily reactive commenting.
- •Identify, categorize, and prioritize user feedback and feature requests from community threads.
- •Relay summarized user insights to internal Product Teams to inform the development cycle.
- •Requirements Ability to understand product architecture and engage with advanced power users.
- •Talent for translating complex technical jargon into clear, readable community posts.
- •Hands-on experience using tools like Jira or GitHub to track bugs and community issues.
- •Comfort using data tools to visualize community trends and support findings.
- •A background in technical support or developer relations managing high-touch interactions.
Required skills
Community ManagementSocial Media MarketingSEOContent MarketingJira
Tech stack
SEOJira
