Technical Product Marketing Manager
ServalIT Service company
San Francisco, United StatesSenior
Sequoia Capital
Redpoint Ventures
First Round Capital
General Catalyst
Meritech
Evantic
Marketing
About the role
TL;DR
Accelerate DS productivity and customer success with Serval's AI automation platform.
- •Serval is hiring a Technical Product Marketing Manager to build and scale the enablement engine for our fastest-growing organization.
- •This role focuses on accelerating the productivity of Deployment Strategists and ensuring customers are successful with Serval's AI automation platform.
- •Key Responsibilities Build and scale the DS enablement program, including training, deployment certification, and ongoing technical education.
- •Translate complex product capabilities into clear deployment playbooks and best practices.
- •Own the formalization of DS training and extend it to system integrators and future partners.
- •Build and own a structured training and certification program for customers.
- •Partner closely with Engineering and DS leadership to ensure strategists are prepared to deploy and support new capabilities effectively.
- •Requirements 4+ years of technical enablement or customer-facing deployment experience at a high-growth B2B technology company.
- •Technical experience in one of the following forms: a CS or engineering undergraduate degree, or experience as a deployment engineer or deployment strategist.
- •Strong oral and written communication for various audiences, including technical content.
- •Comfort using AI tools in your daily workflow and genuine excitement about building agentic systems to scale your own output.
- •Bachelor's required.
Required skills
Product Marketing
Domain expertise
ai
