Software Engineer, AI Agent
SendbirdDeveloper Tools company
Seoul, South KoreaSenior
Tiger Global
Y Combinator
ICONIQ
SoftBank
August Capital
Steadfast Ventures
Data & AI
About the role
TL;DR
Develop and maintain AI agent capabilities for customer experience.
- •You'll own end-to-end delivery of core AI agent capabilities, from architecture to production, driving excellence across orchestration, prompt engineering, and platform scalability.
- •Key Responsibilities Design and implement core agent features including advanced RAG pipelines, multi-step tool use, and agent orchestration logic.
- •Drive architectural decisions for the AI agent platform with a focus on fault tolerance, scalability, and extensibility.
- •Build and optimize evaluation, observability, and classification pipelines that improve agent performance over time.
- •Requirements 3+ years of software engineering experience with direct ownership of AI/ML or backend systems in production.
- •Deep Python expertise with a proven track record of building and scaling reliable, performant systems.
- •Hands-on experience with LLM APIs.
Required skills
PythonLLMsAWS
Nice-to-have skills
LangChain
Domain expertise
ai
Benefits & perks
equity, flexible work hours, professional development, language lessons, team building, commuting costs, parking, group insurance, medical checkups, additional holidays, snacks, parental leave
Tech stack
PythonLLMsAWSGoogle CloudDockerKubernetesCI/CDGitRedisPostgreSQLLangChain
