Senior Product Manager
Retell AIConversational AI company
San Francisco, United StatesSenior
Y Combinator
Alt Capital
Carya Venture
Rajat Suri
Aaron Levie
Siqi Chen
Product
About the role
TL;DR
Drive AI-driven product development for customer-centric solutions.
- •As a Senior Product Manager, you'll take end-to-end ownership of core product areas that power millions of AI-driven conversations.
- •You'll work closely with engineering, design, and customers to define the roadmap, drive execution, and ensure we're shipping products that are fast, reliable, intuitive and worthy of becoming the industry standard.
- •Key Responsibilities Own customer outcomes for core product areas such as voice agent behavior, onboarding, testing, and AI-driven automation.
- •Define strategy, roadmap, and success metrics based on real customer pain, adoption, and business impact.
- •Develop deep customer understanding by spending time with users, reviewing call transcripts, joining onboarding and support sessions, and directly engaging with customers to uncover unmet needs and failure points.
- •Author clear, outcome-driven PRDs that define the customer problem, requirements, end-to-end user journey, and proposed solution concepts.
- •Use these documents to align engineering, design, and stakeholders with scope, tradeoffs, and success criteria before execution.
- •Incorporate competitive and market insights into product strategy and prioritization, ensuring clear differentiation and informed tradeoffs.
- •Partner closely with engineering to design scalable solutions, while continuously evaluating tradeoffs through the lens of customer value, time to impact, and long-term platform health.
- •Requirements Strong product management experience with a focus on AI and voice technology.
- •Excellent communication and collaboration skills.
- •Proven track record of driving product initiatives from concept to launch.
- •Deep understanding of customer needs and market trends.
- •Ability to work in a fast-paced, dynamic environment.
Required skills
Product StrategyProduct ManagementCustomer DiscoveryProduct AnalyticsCompetitive AnalysisProduct OperationsGrowth StrategyMonetization StrategyJobs to Be DoneProduct-Led Growth
Domain expertise
ai