Team Lead Account Management - Europe
ReonicRenewable Energy company
Berlin, GermanySenior
Northzone
Point Nine
Puzzle Ventures
Spinlab - The Hhl Accelerator
Sales & Account Management
About the role
TL;DR
Lead and mentor the Account Manager Team in Europe, focusing on customer success and upselling.
- •Lead the Account Manager Team in Europe, focusing on customer success and upselling.
- •Key Responsibilities Manage and mentor a team of Account Managers.
- •Ensure account management is the voice of the customer internally.
- •Develop and push an upsell motion in every market.
- •Strategically plan and implement projects to improve efficiency and performance.
- •Constantly coach the team to reach new heights.
- •Requirements Strong knowledge of B2B customer success and account management (5+ years experience).
- •Proven ability to engage directly with clients.
- •Leadership experience in coaching and mentoring teams.
- •Previous experience in the startup ecosystem or high-growth environments.
- •Motivation to drive change in renewables and have a tangible positive impact.
Required skills
Customer SuccessAccount ManagementCoachingMentoringStrategic PlanningB2B Sales
Domain expertise
cleantech
Benefits & perks
gym membership, coffee, regular team events, MacBook