Senior Content Designer
Relay TechnologiesE-commerce Logistics company
London, United KingdomSenior
Plural
Project A
Prologis Ventures
Design
About the role
TL;DR
Shape Relay's communication strategy and content across products, fostering trust and clarity.
- •Relay is seeking a Senior Content Designer to shape how the company communicates with its users.
- •This role involves defining content strategy and execution across Relay's products, fostering consumer trust, and ensuring clarity in messaging.
- •Key Responsibilities End-to-end content strategy and execution across Relay’s products.
- •Champion quality and define how Relay uses language to foster engagement, understanding, trust, and behaviour change.
- •Engage in user research, experimentation and data analysis to define user needs.
- •Establish conventions, systems, style guides, and AI skills for consistent language.
- •Requirements Proven track record of delivering exceptional content design.
- •Experience in a zero-to-one role and/or writing for non-native speakers is highly desirable.
- •Adept at balancing user needs with business needs.
- •Comfortable working independently and taking on tasks outside of day-to-day responsibilities.
Required skills
User ResearchFigma
Domain expertise
logistics
Tech stack
FigmaNotionSlack