Commercial Account Manager
ReachdeskCorporate Gifting company
Louisville, United States$160,000 - $200,000 USDMid
Highland Europe
HubSpot Ventures
Highland Capital
RLC Ventures
Five Elms Capital
Reece Chowdhry
Sales & Account Management
About the role
TL;DR
Owns retention and growth for existing customers, driving renewals and expansion opportunities.
- •As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers.
- •This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.
- •Key Responsibilities Own retention, renewals, and growth across a portfolio of existing customers Build strong, multi-threaded relationships across key stakeholders and decision-makers Drive upsell, cross-sell, and expansion opportunities within existing accounts Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases Lead renewal and commercial conversations, including pricing, terms, and negotiation Requirements 5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue Sales, SDR/BDR, or account executive experience strongly preferred Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business Track record of creating pipeline and generating new opportunities within existing accounts
Required skills
Account ManagementSalesB2B SalesNegotiationPipeline ManagementCustomer Success
Nice-to-have skills
SalesforceHubSpotCRM
Benefits & perks
Competitive salary, Stock options, 401(k) matching program, Dental insurance, Hearing insurance, Vision insurance, Life insurance, Flexible PTO