Commercial Account Manager
ReachdeskCorporate Gifting company
New York, United States$160K - $200KSenior
Highland Europe
HubSpot Ventures
Highland Capital
RLC Ventures
Five Elms Capital
Reece Chowdhry
Sales & Account Management
About the role
TL;DR
Drive retention, renewals, and growth for existing customers at Reachdesk.
- •As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers.
- •Key Responsibilities Own retention, renewals, and growth across a portfolio of existing customers Build strong, multi-threaded relationships across key stakeholders and decision-makers Drive upsell, cross-sell, and expansion opportunities within existing accounts Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases Lead renewal and commercial conversations, including pricing, terms, and negotiation Requirements 5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership Sales, SDR/BDR, or account executive experience strongly preferred Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business Track record of creating pipeline and generating new opportunities within existing accounts
Required skills
Account ManagementSalesB2B SalesCRMNegotiationCustomer Service
Benefits & perks
Competitive salary, stock options, 401(k) matching program, Dental, hearing, vision, and life insurance, Flexible PTO