Implementation Manager
PlanhatCustomer Success company
AtlantaSenior
Sprints Capital
Elephant
Operations & Strategy
About the role
TL;DR
Lead enterprise software implementations for Planhat in the Americas.
- •Lead enterprise implementations from kickoff to go-live, ensuring timelines, deliverables, and outcomes are achieved.
- •Key Responsibilities Lead enterprise implementations from kickoff to go-live, ensuring timelines, deliverables, and outcomes are achieved Be a product expert and confidently advise customers on how to best leverage Planhat to meet their business goals Consult strategically with customer executives, functional leaders, and technical teams to align platform configuration with business outcomes Requirements You're part consultant, part project manager, part coach and 100% customer-obsessed You have the technical savviness to understand system architecture, integrations, and data flows and the tenacity to figure things out You're an exceptional communicator, both verbally and in writing, able to simplify the complex and lead with confidence
Required skills
Project ManagementCustomer SuccessChange Management
Nice-to-have skills
CRM