Optimize clients' Pigment experience and deliver exceptional service.
•As an EPM Technical Account Manager, you'll optimize clients' Pigment experience and deliver exceptional service.
•Key Responsibilities Act as a trusted advisor on technical topics Partner with Customer Success to build strategies Run workspace audits and industrialize them with AI-assisted tooling Build and enrich our Success Plan offering Collaborate with Product & R&D to surface opportunities for platform enhancement Requirements Several years in a technical, client-facing role Ease and credibility with clients A builder's curiosity about AI Track record leading several parallel projects