Customer Success Manager, EPM
PigmentAI Business company
San Francisco, United States$150K - $165KMid
ICONIQ Growth
IVP
Greenoaks
Felix Capital
Sandberg Bernthal Venture Partners
Meritech
Sales & Account Management
About the role
TL;DR
Ensure customers achieve high adoption and value from Pigment, focusing on high-value Enterprise accounts.
- •As a Customer Success Manager, you will ensure customers achieve high adoption and value from Pigment, focusing on high-value Enterprise accounts.
- •Key Responsibilities Manage customer implementations of Pigment.
- •Navigate through multiple departments to expand use cases.
- •Deliver presentations and trainings.
- •Lead the development of the Pigment community.
- •Develop deep product expertise.
- •Requirements BA/BS degree required, MBA preferred. 3 years of experience in customer success or account management.
- •Proven track record of managing Enterprise-level accounts.
Required skills
Customer SuccessAccount ManagementEnterprise SalesPresentation SkillsStrategic Planning
Nice-to-have skills
SalesAccount ManagementCustomer OnboardingImplementation Management
Benefits & perks
Competitive compensation package, Generous time off and parental leave policies, Brand new offices in major cities, High-end equipment